Her Majesty’s Passport Office (HM Passport Office) is a directorate of the Home Office, the sole
issuer of UK passports and responsible for civil registration services through the General
Register Office (GRO). HM Passport Office is a customer focused organisation employing over 4000
people in a network of offices across the UK.
Each year, we issue over 6 million UK passports. GRO oversees the system of civil registration,
including births, stillbirths, adoptions, civil partnerships, marriages and deaths, in England
and Wales. We do this in partnership with a range of government departments and the 174 local
authorities who provide the service directly to their local community.
The Casework function is responsible for the day-to-day management, assurance and development of
staff throughout the UK and International Passports operations.
The role of the Passport Officer is of extreme importance as the British Passport for many, is
the main document to prove someone’s identity and to enable travel abroad.
Eligibility
To be eligible for the role you must fulfil the following criteria.
If you are invited to an interview you will be required to bring a range of
documentation for the purposes of establishing identity and to aid any
pre-employment checks.
Be able to provide ALL of the documents we need to complete your
pre-employment screening and security clearance which will need to be presented during a live document check meeting
which will be held whilst you are undergoing your pre-employment checks.
Candidates will be subject to UK
immigration requirements as well as Civil
Service nationality rules. Please be aware that foreign or dual nationality is
not an
automatic bar. However certain posts may have restrictions which could affect
those who do not have sole British nationality or who have personal connections
with certain countries outside the UK.
Security Clearance
This post requires you to undergo and successfully complete a CTC (Counter
Terrorist Check) level of security clearance and you should normally have been
resident in the UK for three years continuously immediately preceding your
application. If you have lived or worked outside of the UK for more than 6
months you may not meet the residency test. Those who are married to persons
with immigration restrictions may be refused security clearance.
