You will receive full nationality and passport examination training combining
both classroom (online) and practical, on the job training. You will also be
required to complete online mandatory training and requirements on our
E-learning platform.
Your classroom learning will be consolidated within a team where you will
start examining live passport applications with the assistance of a
buddy/mentor. Once you are proficient in this, you will progress to the next
level of required training.
We have a continuous learning culture in HMPO, and you will be encouraged to
undertake training activities in line with your skills and career
aspirations.
We also offer the following development opportunities within HMPO:
Operational Delivery Qualification (ODP).
Operational Delivery is the largest of the 28 Civil Service Professions.
ODP aims to:
- Promote operational delivery as a profession
- Develop transferable skills and capability that are recognised across
government and the wider economy
- Improve customer service and achieve the same status as more established
professions.
To support these aims, ODP helps operational colleagues to develop the
flexibility and skills needed to be able to move across a range of
operational roles in government.
Apprenticeships
Apprenticeships are work-based training programmes, typically longer than 12
months in duration, where you would spend 20 per cent of your contracted
hours undertaking ‘off-the-job’ training with the support of your learning
provider and Line Manager. This gives you the opportunity to gain
professional certification or a qualification.
You can start an apprenticeship whether you’re at the beginning of your
career, want a change or if you’re upskilling in your current job. You can
have a previous qualification like a degree and still start an
apprenticeship.
As an apprentice, you’ll:
- Learn and train for a specific job
- Get paid and receive holiday leave
- Get hands-on experience in a real job
- Study for at least 20% of your working hours – usually at a college,
university or with a training provider
- Complete assessments during and at the end of your apprenticeship
- Be on a career path with lots of future potential
- Be given extra training if you cannot provide evidence of previous
qualifications in English or maths GCSE (level 2 grades A to C) so
you’re at the right level
- An apprenticeship in operational delivery gives you the understanding of
the mechanism of your organisation. You will be given the skills to
evaluate and improve your professional capability enhancing the service
to customers.
